Hotline for Patron Support

We have a hotline for our patrons. You can use it to get advice on the library and information services.

Call on +7 (495) 916-89-27

Line is available to call Monday to Friday from 10:00 to 20:30 and on Saturdays from 10:00 to 17:30 (Moscow time).

Ask a question

Here you can ask a question on Library services and information search. Feel free to leave your feedback on our services and collections.
We are ready to help you via the service of your choice including ZOOM, MS Teams, Viber, What’s App etc.

Please leave your e-mail so that we can contact you

I hereby confirm that I have acquainted myself with HSE’s Regulations on Personal Data Processing and rightly may present my personal data and give my consent for its processing. By presenting my personal data, I hereby accept the terms of these Regulations, confirming that it pertains to me and is, in fact, accurate and up-to-date, and I freely, on my own initiative and for my own benefit, dispose of this data and understand the consequences of its transfer, thus expressing my consent to its processing in line with Point 3.7 of HSE’s Regulations on Personal Data Processing.

Whom should I address?

Irina Kocheshkova

In all aspects of user service

ikocheshkova@hse.ru

Ekaterina Ustyugova

In all aspects of international user service

eustyugova@hse.ru

Anna Tokhova

In all aspects of international user service

atokhova@hse.ru

Andrei Fedorov

In all aspects of using the Electronic Resources

aofedorov@hse.ru

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HSE Library

Hotline for Patron Support

We have a hotline for our patrons. You can use it to get advice on the library and information services.

Call on +7 (495) 916-89-27

Ask a question

Whom should I address?